Privacy policy

What this policy covers

This page explains what information DriveLine Credit collects, how we use it, and what we do not collect. We want this to be easy to read and easy to understand.

DriveLine Credit is a free matching service. We are not a lender, not a finance broker, not a dealership, and not a credit-repair company. We do not make loans, set APRs, approve financing, or sell cars. We help connect you with licensed auto-financing brokers and lender programs.

Because of that, our role is limited. We collect only the details needed to understand your situation and help you get matched. We do not collect sensitive numbers that are not needed for that purpose.

What information we collect

We collect contact details and general situation details that you choose to share with us. This may include your name, phone number, email address, state, preferred language, and basic information about the kind of vehicle or financing help you are looking for.

We may also collect general background details that help with matching, such as whether you are a first-time buyer, whether you have thin or no US credit history, your approximate budget, your estimated down payment, your employment or income range, and when you hope to buy.

We may collect technical information when you use our website, such as your IP address, browser type, device type, pages visited, and general site activity. This helps us keep the site working, improve the user experience, and understand which pages are useful.

If you contact us directly through our contact page, we collect the information you include in your message so we can reply.

What we never collect

We do not ask for or collect your Social Security number or ITIN. We also do not ask for or collect your driver's-license number, bank account numbers, debit-card numbers, credit-card numbers, or copies of credit reports.

We never pull, check, or access your credit. Submitting information to DriveLine Credit does not mean we run a credit inquiry, and it does not create a credit file check by us.

Please do not send sensitive information through our forms or by email. If a licensed broker or lender later asks you for documents as part of their own process, that is separate from DriveLine Credit. You should confirm who they are, verify that they are licensed in your state where required, and read their privacy terms before sharing anything.

How we use your information

We use your information to respond to you, understand your financing situation, and help you get matched with licensed auto-financing brokers and lender programs that may fit your needs. We may also use it to improve our website, prevent misuse, and communicate with you about your request.

We may share the contact and situation details you provide with participating licensed brokers and lender programs so they can review your situation and decide whether to contact you. We do not control their approval decisions, APRs, loan terms, or monthly payments.

Nobody can honestly guarantee approval, a specific APR, or a specific monthly payment. Those depend on many factors, including the borrower, the lender, the vehicle, the loan term, and the down payment. When you speak with any broker or lender, ask for the APR and total cost in writing, not just the monthly payment.

Our service is free for borrowers. We are paid a flat marketing or matching fee by participating brokers and lender programs.

Cookies, analytics, and website tools

Like many websites, we may use cookies or similar tools to help the site function, remember basic preferences, measure traffic, and improve performance. These tools may tell us which pages are visited, how long visitors stay, and whether a page is working well.

These tools are used for website operations and general analytics. They are not used by us to pull your credit or collect sensitive financial account information.

You can often control cookies through your browser settings. Blocking some cookies may affect how the site works.

Your choices and important reminders

You can choose not to submit a form or not to share certain non-sensitive details with us. If you do, our ability to help you get matched may be more limited. If you want us to update or remove information you sent to us, please contact us.

If a participating broker or lender contacts you, take your time. Verify that they are licensed in your state where required. Read the full contract. Confirm the APR, total cost, fees, and any add-ons in writing before signing. Watch for yo-yo or spot-delivery financing, payment-packing, marked-up dealer APR, and surprise add-ons.

You can also review our terms and disclaimer for more about how this website works. Rules, licensing, and lender programs can vary by state, so details may differ depending on where you live.

We may update this privacy policy from time to time. When we do, the updated version on this page will apply going forward.